Solutions

Jamcracker Services Delivery Network

Jamcracker aggregates and distributes on-demand services through a global ecosystem of Service Providers, Resellers, System Integrators, and ISVs, called the Jamcracker Services Delivery Network (JSDN).  Services available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Cisco, McAfee, Motorola, Blackberry, IBM, Google, and dozens of other SaaS providers.  

Jamcracker Services Delivery Network

Jamcracker Services Delivery Network

A Gobal SaaS Ecosystem

The JSDN is a completely outsourced SaaS channel-enablement platform that provides unified application and user management for a wide variety of best-of-breed on-demand services, with key features including:

  • Unified provisioning, administration, billing, settlement, support, security, and directory services.
  • Service integration adapters which connect the JSDN to third party-provided hosted solutions, offered by ISVs with whom Jamcracker has established Master Distribution Agreements.
  • Ecosystem partners can be both a supplier and a distributor of services. For example, carriers can publish their own core services to the JSDN, enabling them to create best-of-breed bundles that comprise internal and externally-provided solutions.

JSDN supports many different service distribution needs.  Carriers and multi-tiered distributors leverage private-branded marketplaces from Jamcracker to source, bundle, and resell value-added services to their business customers, increasing ARPU and channel performance.  Smaller Resellers and MSPs can easily and cost-effectively start selling dozens of new services from their own branded Webstores.  And SaaS ISVs can quickly get to market, grow distribution, and scale their operations with Jamcracker's outsourced services delivery platform.

 

“People need people, and the channel will find its new value add in SaaS. The market is going through an impasse right now while this change happens and trying to find out what the next wave of value-add is, and there is opportunity in that.”

Ben Pring, Vice President of IT services, Gartner


 

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