Operations Support:
Six 24X7 Level 1 and 2 support centers covering all major geographies, with over 3000 support specialists.
Launch Vehicle:
Jamcracker Services Delivery Network (JSDN)
- Aggregating nearly 100 SaaS offerings from 3 dozen global providers.
- Remote IT administration tools and operations support centers.
- Supporting hundreds of Telcos, regional service providers, and VARs around the world.
Specifications:
- Multi-tenant, multi-tiered architecture, in development since 1998.
- Identity management services, policy enforcement, and single-sign on user access to hundreds of services.
- Database driven workflow engine, scalable to billions of transactions per day.
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Welcome to the MSP LaunchPad!
MSP LaunchPad is a full-service procurement and support portal that allows MSPs and VARs to rent their IT service delivery tools (using hosted Kaseya or Level Platforms), so they can quickly and cost-effectively deliver managed services to their customers. MSPs can also select from dozens of best-of-breed Software as a Service (SaaS) applications and procure them for their customers.
Here's what MSP LaunchPad can enable you to do:
- Acquire remote IT service administration tools, supported by outsourced network operations centers.
- Choose from dozens of SaaS products and procure them on behalf of your clients. These services include on-demand offerings from Microsoft, IBM, Cisco, McAfee, and many many others.
- Have complete control over the services provisioning, user provisioning, and user administration for your customers.
So while you focus on building your managed services business, Jamcracker's MSP LaunchPad provides you with a single point of sourcing for on demand services, infrastructure and operations, business process outsourcing, L1 and L2 help desk support for your customers, credit card or PO-based billing, ISV settlement, user administration and bulk-load services provisioning, identity management and authorization services, and the ability for your users to have single-sign-on access to all the services you provision for them. |
Getting Started with MSP LaunchPad:
What can you do here?
- Browse the Solutions Marketplace
- Purchase Kaseya or Level Platforms licenses to power your IT administration service offerings. (Within the Marketplace, under 'Browse Categories', click on 'IT Services and Support' and then on 'Desktop Management' to view Kaseya and Level Platforms).
- Choose from dozens of IT, Security, Collaboration, Email and Business Productivity Software as a Service (SaaS) offerings and procure licenses on behalf of your customers. You'll have full control over the order administration and provisioning of your customers, and Jamcracker provides the billing, vendor settlement, administration, and L1 / L2 support services on your behalf.
If you would like to take the next step and become an on-demand services reseller, so you can earn additional margin-based revenue from the services you provide to your customers, then please register at our Jamcracker On-Demand Services Reseller Page.
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