Service Provider Solutions

The Jamcracker Services Delivery Network (JSDN) enables service providers and traditional software distributors to get to market quickly and cost-effectively with the ability to deliver cloud services.  The JSDN provides distribution partners the ability to deliver cloud services via their own private-branded marketplaces and through their existing channel partners. 

"Jamcracker is emerging as the go-to choice for carriers that want to get to market quickly with value-added services delivery, without having to incur the expense of building their own delivery platform and negotiating dozens of new distribution agreements."

Caroline Chappell, Analyst at Large, Heavy Reading, 2009   <view report>

Jamcracker's services delivery solution can be operated within a partner's own data center or hosted by Jamcracker. Either approach enables carriers and distributors to leverage the JSDN infrastructure, it's pre-integrated cloud services wholesale relationships, as well as its established processes for sourcing, selecting, negotiating, integrating, testing, branding, bundling, and delivering “best-of-breed” on-demand solutions.

Jamcracker provides a time-to-market advantage forour cloud distribution partners so they can extend their core servicesbusiness, sales and marketing, and benefit from:

  • Increased Revenues: Rapidly source on-demand services, create targeted bundle offerings, enable new distribution channels, and quickly respond to changing market and customer demands.
  • Reduced Operational Costs: Automate tasks and streamline processes including role-based access control, user provisioning and administration, granular access control and authorization policy enforcement, as well as automated billing and settlement.
  • Maximized ROI and Flexibility: Speed time to market with a proven, scalable deployment model that is flexible enough for rapid innovation of new services and bundles -- today and tomorrow.
  • Increased Customer Profitability: Reduce churn by providing multiple services and enabling customer self-service through a branded web-based portal.
  • Marketing and Sales Flexibility: Upselling, cross-selling, as well as personalizing and bundling services based on real-time feedback from customers' behavior and preferences.
Service provider's existing core services, and those of their partners', can be on-boarded within weeks so that internally and externally hosted services can be bundled together to drive synergies.  And with the continuing integration of new third party solutions to the JSDN ecosystem, a rapidly growing set of additional services can be easily added to a carrier's services catalog.  JSDN provides our distribution partners with the ultimate in flexibility, enabling a future-proof platform for market and service innovation.

 

"Small businesses no longer want the expense of having to buy, deploy and manage their own software.  Our partnership with Jamcracker enables us to deliver a full range of business applications, just as we deliver our traditional telecom services -- as an on-demand service for a monthly subscription fee."

Learn more...

  Deena Shiff

Deena Shiff

Group Managing Director

Telstra Business

 Telstra
 "Telecom carriers recognize the market opportunity presented by on-demand software services, but the technical, financial, and opportunity costs associated with building or purchasing an in-house delivery infrastructure have been a major obstacle."
 

 

 

Brent Allison

VP Solutions Marketing, TELUS

"As for service creation, there’s a need for new investment here, in things like Jamcracker. You clearly can’t have projects that spend 6-12 months working on OSS BSS integration any more."
        

Steve Zimba
Nov 2008

Managing Director

Global Telecoms Business

"As network retailers, the operator-as-software reseller model offers the best hope for SaaS. By using third party aggregation and collaboration platforms, CSPs will enjoy additional revenues from both software and network sales, along with “stickier”, more entrenched customer relationships.  Longer term, SaaS represents an opportunity for CSPs to remain solidly placed in the ecommerce value chain and even regain some level of customer intimacy by returning to a day when CSPs were considered a trusted source of advertising for small and medium sized business."
 

 

 

 

Susan L. McNeice
Global Program Manager, OSS/BSS Global Competitive Strategies
Stratecast (a Division of Frost & Sullivan

Information Resources