Background
History
Jamcracker was founded in 1999 by KB Chandrasekhar (Exodus founder) with the vision of aggregating the delivery, administration, and support of third party hosted services. Over the past decade the company has developed a services delivery network that includes dozens of Software as a Service (SaaS) providers and hundreds of carriers, MSPs, and Resellers.
SaaS Ecosystem
Jamcracker aggregates and distributes on-demand services through a global ecosystem of Service Providers, Resellers, System Integrators, and ISVs, called the Jamcracker Services Delivery Network (JSDN). Services available through the JSDN include messaging, collaboration, security, online data backup, wireless, and business productivity solutions from Microsoft, Cisco, McAfee, Motorola, Blackberry, IBM, Google, and dozens of other SaaS providers.
Delivering On Demand
The JSDN is a completely outsourced SaaS channel-enablement platform that provides unified application and user management for a wide variety of best-of-breed on-demand services, with key features including:
- Unified provisioning, administration, billing, settlement, support, security, and directory services.
- Service integration adapters which connect the JSDN to third party-provided hosted solutions, offered by ISVs with whom Jamcracker has established Master Distribution Agreements.
- Ecosystem partners can be both a supplier and a distributor of services. For example, carriers can publish their own core services to the JSDN, enabling them to create best-of-breed bundles that comprise internal and externally-provided solutions.
Membership has its Benefits
Carriers, MSPs, and other resellers leverage the JSDN to increase revenues and reduce customer churn by quickly, easily, and profitably sourcing, bundling, and delivering a broad array of co-branded IT services, business application services, and branded customer support services. The JSDN enables our partners to extract greater profitability from their existing networks and customer bases, increase ARPU, and drive competitive differentiation by bundling new value-added services with their core offerings.
On-demand solution vendors leverage the JSDN as a scalable and proven distribution platform that wholesales, cross-bundles, and fulfills demand for their product offerings through a proven services-delivery channel, including some of the largest Communications Service Providers around the world, gaining access to millions of SME business users. ISVs also utilize the JSDN for their own direct sales operations.
Led by Success
Jamcracker is led by a seasoned executive management team with comprehensive experience in enterprise applications, internet hosting services, outsourcing, IT services, SaaS applications, security solutions, online transaction systems, and channels. The company is privately held, with headquarters in Santa Clara, California; development and operations in Bangalore, India; and presence in all major geographies around the world.