Businesses are embracing web-based services to speed up innovation, collaborate on a global scale, reduce operational costs, and grow their bottom line. In a traditional enterprise setting, IT centralizes the procurement, license management, user administration, and security for all applications and infrastructure on behalf of the organization.
But by their very nature, cloud services cater to decentralized needs and distributed buying centers, resulting in decentralized visibility and control by IT departments. This makes it challenging for IT to ensure uniform compliance with security and audit requirements, consolidate license management, and ensure a high quality of service and support for their users.
Whether you are a CIO for a Fortune 500 company, or a Managed Services Provider offering outsourced IT services administration and support for mid-sized businesses, Jamcracker Unified Services Management allows you to consolidate the procurement, delivery, billing, security, reporting, administration, and user support of on-demand services.